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Privacy Policy

This Privacy Policy describes how Seedly of myseedly.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Use of Personal Information.

We may collect, hold, use and disclose personal information for the following purposes:

  • to get into contact or communicate with you
  • for internal record keeping purposes, administrative purposes or invoicing and billing purposes
  • to enable your usage of our services and associated social media platforms 
  • for analytics, market research and business development
  • to provide further beneficial services such as sales and promotions
  • to comply with our legal obligations and resolve disputes that may occur 
  • for advertising and marketing, including to send you promotional information about our products and services

Cookies. 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store.

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

 

Disclosure of Personal Information.

We may share your Personal Information with service providers to help us provide our services, as described above. We may disclose personal information to;

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Our employees, contracted or any related entities.
  • Anyone to whom our business or assets are or may be transferred to. 
  • Third parties to collect and process data, such as Google Analytics. This may include parties that store information outside of Australia. 
  • Third party service providers for the purpose of enabling them to provide their servings, such as; data storage, IT services, maintenance, marketing or advertising providers and professional advisers. 

Our Commitment to our users.

We strive to use your information in a fair, transparent and high integrity manor in order to keep your best interests in mind when collecting data. We will only collect data for a specific purpose and will also process your data lawfully and with transparency. This will be limited to only what is necessary and adequate for the purposes mentioned in this privacy policy. Additionally, your information will always be processed securely in a way that protects against unauthorised or unlawful processing. 

Behavioural Advertising.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/about-online-advertising/faq/?tab=2.

You can opt out of targeted advertising by:

 

    Lawful basis.

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention.

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. To object to processing of direct marketing / unsubscribe, please contact us using the details below. 

     

    Reporting and Analytics.

    Name Function
    _tracking_consent Tracking preferences.
    _landing_page Track landing pages
    _orig_referrer Track landing pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Shopify analytics relating to marketing & referrals.
    _shopify_sa_t Shopify analytics relating to marketing & referrals.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

     

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Changes.

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    If you would also like to update your own information as you believe it may be wrong please contact us using the details below or via the contact page. 

    Contact.

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at myseedly@gmail.com or by mail using the details provided below:

    Seedly, 18 Terama Court, Greenwith SA 5125, Australia

    Last updated: 07/08/2023

     

    Complaints. 

    If you have any complaints, please feel free to contact us using the information provided above or via the contact page with full details of the compalint. We will respond as soon as practicable to resolve the matter. You also have the right to contact the relevant authority in your country. 

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